How it works
OUR
PROCESS
Six clear decisions from your first message to the finished floor.
First contact
YOU REACH OUT
Call, text, or use the quote form. Share the project location, rooms, approximate area, preferred material, and timing.
Site appointment
FREE IN-HOME MEASURE
Matt measures the rooms, reviews visible subfloor conditions, discusses material options, and notes stairs, trim, transitions, access, and removal needs.
After the measure
WRITTEN PROJECT QUOTE
Review the selected product, preparation allowance, installation scope, inclusions, exclusions, price, taxes, and proposed payment terms.
After approval
MATERIAL ORDER & SCHEDULE
Confirm the product, colour, manufacturer requirements, current availability, and the schedule before materials are ordered or work begins.
Scheduled dates
INSTALLATION
The agreed preparation, flooring, trim, and transitions are completed in the sequence documented for your project.
At completion
WALK-THROUGH & PAYMENT
Review the finished floor together, note any outstanding items, and keep the product care and warranty documents supplied for your project.
READY TO START?
Tell Matt about the rooms, flooring type, location, and preferred timeline.