Common questions
FREQUENTLY
ASKED
Real answers about flooring installation, costs, timelines, and materials in Kelowna and the Okanagan.
PRICING & QUOTES
Cost depends on product, room layout, stairs, removal, subfloor preparation, trim, and access. Use the calculator for a planning range, then request a free measure and written project quote.
You can request a free measure and written project quote with no obligation. The quote should identify the product, preparation, inclusions, exclusions, taxes, and price.
The validity period should be printed on your written quote because material pricing and availability can change.
Any deposit and milestone payments will be listed in the written quote before you approve the project.
Confirm the available payment methods and any processing fees when reviewing your quote.
TIMELINES
A 1,000 sq ft residential install: laminate or LVP 1–2 days; engineered hardwood 2–3 days; solid hardwood 3–5 days; tile 3–6 days; epoxy garage floor 2 days.
Availability changes by season, material lead time, and project size. Call or text for the current schedule.
Share access restrictions and preferred working hours during the measure so scheduling options can be reviewed for your project.
MATERIALS & CHOICES
Hardwood for living, dining, and bedrooms in dry spaces — LVP for kitchens, bathrooms, basements, and rentals. Most clients do a mix, with clean transitions between materials.
For the dry Okanagan climate, engineered hardwood is more dimensionally stable and almost always our recommendation. Solid hardwood is fine over wood subfloors with proper acclimation.
AC4 handles heavy residential and light commercial use; AC5 handles full commercial traffic. We help match the wear rating to the room.
Discuss the product source before booking. The written quote should identify who supplies each material and who handles product warranty claims.
SUBFLOOR & PREP
Almost never. Most subfloors need repair or self-levelling, not replacement. Full replacement is only required for water-damaged or severely sagging subfloors.
Self-levelling typically adds $1.50–$3 per sq ft. Demo of existing flooring varies: carpet $0.75/sq ft, wood $1.50/sq ft, tile $3/sq ft.
Removal, disposal, baseboards, and underlayment should be listed as included or excluded in the written project scope.
EPOXY GARAGE FLOORS
$8–$12 per square foot installed for a full-flake epoxy with polyaspartic topcoat. A 2-car garage (~500 sq ft) typically runs $4,000–$6,000.
A properly installed system with diamond-ground prep and polyaspartic topcoat lasts 10–20+ years.
24 hours after the topcoat to walk on, 48–72 hours to drive on. We schedule around that.
No — epoxy and polyaspartic require ambient temperatures above 10°C / 50°F to cure. We schedule unheated garages April through October.
SERVICE AREA & LOGISTICS
Kelowna, West Kelowna, Lake Country, Vernon, Penticton, Peachland, Summerland, and surrounding Okanagan communities. Call for areas outside that — we may still be able to help.
Ask for a current liability insurance certificate and, where applicable, a WorkSafeBC clearance letter before work begins. Verify that the business name matches your agreement.
Commercial flooring is available for offices, corridors, retail, hospitality, and other high-traffic interiors. Share drawings, access limits, and operating hours when requesting a quote.
Include the designer or general contractor contact and any drawings with your request so coordination requirements can be reviewed before quoting.
AFTER INSTALL
Manufacturer coverage varies by product. Ask for the exact product warranty and installer workmanship terms in writing before approving the project.
Each material is different — we leave you a care sheet at completion. General rule: no excess water, use protective pads under furniture, sweep regularly.
Document the concern with photos and contact Matt. The product warranty and written workmanship terms determine the next step.
STILL HAVE QUESTIONS?
Get a free, no-obligation quote and Matt will answer every question on the call.